DISCLAIMER! These terms have been automatically translated from Norwegian, and may contain errors or misinterpretations. If you are in doubt about the meaning of something, contact us and we will elaborate.
Bestchip Engine Warranty:
Soerlandets bil og import as, c/o Bestchip, Postboks 28, 4684 BRENNAASEN, NORWAY, hereinafter called "Guarantor", offers the following engine warranty to the car owner (hereinafter called the "Customer") on damages as a consequence of using Bestchip's Chiptuning Module. (Hereinafter called "chip module"):
1: Warranty coverage:
The motor warranty covers damage to the following engine components, which are within the warranty period and which are caused by the guarantor's chip module in a warranty-qualified vehicle belonging to the Customer.
Internal engine parts connected to oil circuits, summarized and specifically described as: Engine block, pistons, crankshaft, cylinder head, intake manifold, piston rods, cylinder liners, camshaft, engine valves, valve guides, crankcase, engine base pan.
2: Warranty:
The guarantor undertakes paying technically necessary and actual repair costs, documented by delivering a repair invoice for engine components and parts covered by this guarantee, up to a maximum amount of EUR 3.000. It is assumed that the entire damage from the incident is covered entirely in this agreement, and that the course of any warranty case is in accordance with the other points in this agreement.
3: Activation of the guarantee:
The warranty card that comes with the chip module must be sent to the guarantor by registered mail within 14 days of receipt of the chip module, dated, signed by the car owner and filled in correctly. The effective date of the guarantee is the first date / time that is registered in the postal system. The chip module must have been paid for by the same person signing the warranty card.
4: Prerequisites and warranty period.
The warranty period is 2 years from the activation in accordance with section 3 above. Upon activation, the car must be newer than 5 years from the first time registered and have a mileage of less than 100,000 km. Mileage up to 25,000 km per year is covered from the date of activation.
In approved warranty cases, the engine warranty covers: Registered vehicles under 3500 kg registered in your Norway, Sweden, Denmark, United Kingdom, France, Switzerland, Austria, Belgium, Netherlands or Finland. The car's service history must be proven according to the manufacturer's instructions. The car must be privately owned and in private use.
The engine warranty covers up to EUR 3.000 for actual damage to the above engine parts which has been shown to have occurred as a use of Bestchip's chip module. The engine warranty will under no circumstance cover a cost that is greater than the value of the car before the engine damage occurred. If it is cheaper to replace parts than to repair parts, parts will be replaced. Costs for normal wear and tear, services and service-related work, deletion of error codes, resetting of the car's software and widely similar activities are NOT covered. Also not covered: Towing of car, rental car, accommodation, parking, travel home or other costs that may be related to engine failure.
It is assumed that the car's engine and electronics are in original condition throughout the warranty period. This also includes intake components, changes in power, exhaust and exhaust-related changes. Proper use of the vehicle is also assumed, i.e. do not drive with a higher weight and total weight of the vehicle than it is approved for. The guarantee does not apply to any form of competition, track driving or other driving beyond normal traffic on normal roads where the Road Traffic Act applies. The guarantee applies to Bestchip's products Speed and Multi speed.
5: Notification of enforcing warranty claims, order of action:
If you have, or can in a broad sense suspect, that you may have an engine damage that will fall under this engine warranty, the following applies:
The guarantor must be contacted before requesting any other assistance. Ordering repair work or an offer that costs money requires the written approval of the guarantor.
The representative of the guarantor must have full permission / availability to assess the damage. The guarantor has the right, at its own expense, to engage an external expert to determine the causal link. The Customer has a duty to provide all information to the guarantor that is known to him and may be relevant.
Written notice to the guarantor is sent to Bestchip within 5 days of the event occurring and must contain:
A: Copy of registration
B: Original proof of purchase from the guarantor (Order confirmation by email or the address label on the outside of the shipment.
C: The car's service history booklet.
The engine warranty is void in the event of a breach of these terms.
Address of guarantor - Bestchip:
Soerlandets bil og import as, c / o Bestchip, Postboks 28, 4684 BRENNAASEN, NORWAY
6: Lapse of warranty:
A: Use of fuel types and engine oils that are not approved by the engine / car manufacturer will void the warranty.
B: Damage caused by a sudden and unforeseen event, accident or other event that does not fall under normal use.
C: Incorrect installation of the chip module.
D. The warranty is linked to the car and the car's owner at the time of purchase ref point 3 above. See also section 7 on the transferability of the motor warranty
E: Changes to the odometer. Replacements or other change without the guarantor being notified in a verifying manner at the same time as the change takes place and is approved in writing by the guarantor.
F: The guarantee can, without exception, only be used once by the same vehicle. The guarantee can, without exception, only be used once by the same person.
G: Reference is also made to all other points in this agreement, as this point is intended as a supplement to things not mentioned in other points in this agreement.
7: Transferability of the motor warranty.
A: If the vehicle is sold with the chip module mounted in it, this must be reported to the guarantor at the time of purchase. A new warranty card and a written approval from the guarantor must then be issued at the relevant time for the vehicle ownership transfer. The total warranty period will be in accordance with item 3 from the first effective date. The new warranty card will not start a new "two year period". This item surpasses the new warranty card that is signed as this will not be corrected and described beyond what is mentioned in this item in the warranty card itself - because the signed warranty is only available in one version.
B: If the Customer chooses to upgrade his existing chip module to a new vehicle within the warranty period, this must be approved in advance by the guarantor with regard to the car model and the correct upgrade of the chip module set as a whole and the installation. The total warranty period will be in accordance with item 3 from the first effective date. New warranty card will not start a new "two year period". This new card replaces the old warranty card that is signed which will no longer be invalid - because there is only one warranty available per purchase at any time.
8: Statutory rights:
The statutory rights that the Customer has towards the guarantor are not limited by this engine warranty and remain unchanged.
9: Limitation:
Claims in connection with the engine warranty expire 31st december of the next year after the Customer notifies in accordance with clause 5 of this agreement.
10: Final provisions:
If a provision of this warranty agreement is or becomes ineffective, this does not affect the validity of the other provisions of this engine warranty agreement.
